Privacy Policy

Last updated: November 14, 2026

Canadian Home Academy (“we”) is a Canadian non-profit. We collect only what we need to run daily learning activities for your family, and we handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

Who holds the account

Accounts are created and controlled by a parent or guardian. Children never create accounts, never provide an email address or phone number, and use a PIN-protected profile under their parent's account. We store a child's first name, an optional initial, grade, optional birth year, and learning records.

What we collect

• Parent: name, email, mobile number (if SMS is enabled), province, timezone, and consent records.
• Learning records: assignments, scores, levels, tokens, rewards, report cards and certificates.
• Proof photos of completed worksheets. Photos are compressed and stripped of location/camera metadata on the device before upload, stored privately, and viewable only by your family (and administrators for support).
• Payment details are handled by Stripe; we never see or store full card numbers.

Photo retention

Full-size proof photos are deleted 180 days after grading. Scores and a small thumbnail are kept so progress reports stay accurate. You can request earlier deletion at any time.

Text messages (SMS)

With your express consent we text daily activity reminders, submission alerts, weekly summaries and account notices. Message frequency varies (typically 1–3 per weekday). Message and data rates may apply. Reply STOP to opt out, START to opt back in, or HELP for help. We do not sell or share mobile numbers or SMS consent with third parties for marketing.

Service providers and where data is stored

We use trusted processors that may store data outside Canada, including in the United States: Supabase (database, authentication and file storage), Vercel (hosting), Stripe (payments), Twilio (SMS) and Resend (email). Information stored outside Canada may be accessible to authorities in that jurisdiction under local law.

Sharing

We never sell personal information. Leaderboards and shareable certificates are off by default; if you opt in, only a child's first name and initial are shown. Children's photos are never posted publicly or to social media.

Your choices and rights

You can access, correct, export or delete your family's information, withdraw consent for SMS or other optional processing, and close your account at any time by contacting us. Deleting your account removes your children's profiles, records and photos.

Contact

Questions or requests: email admin@canadianhomeacademy.ca or reply HELP by text.